Wednesday, March 2, 2016

Windows 7 "Explorer restarting" crash

My Asus laptop has the common "Explorer restarting" crash error.
I have read through loads of forums but no help.....
Windows explorer crashes randomly, so I have done the following:
* re-installed windows 7 and it is still crashing
* crashes in safe mode
* run sfc/scannow, it says there is problems that cant fix? Results to a file, but what do they mean?
* copied explorer.exe into system32 folder
* run a clean boot with only microsoft services enabled
* checked error log and two errors keep appearing with the red exclamation mark.
Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ASUSWSShellExt64.dll, version:, time stamp: 0x4c7f631d
Exception code: 0xc0000005
Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000005
Any help would be appreciated.

Anwsers to the Problem Windows 7 "Explorer restarting" crash

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The problem may be the ASUSWSShellExt64.dll:
Faulting module name: ASUSWSShellExt64.dll, version:
The ASUSWSShellExt64.dll is a component of Asus WebStorage software so try uninstalling Asus WebStorage and see if the issue resolves.

Make Sure that your Computer Meets the System Requirements

Microsoft Windows Requirements :

  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)

This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you update where necessary before continuing.

Recommended Method to Repair the Problem: Windows 7 "Explorer restarting" crash:



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2. After the scan is finished, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.

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