Unable to open Office 2010 or any associated documents
For the past few days I've been unable to Microsoft Word 2010.
When I try I get a message saying 'Microsoft 2010 cannot be opened.
Check internet connection and try again'.
My internet connection is fine.
I have the original pack - can I reinstall the program, and if so will I lose my existing documents? I have them saved on my laptop and on a memory stick.
This is getting very frustrating - I'm administering my Aunt's estate and have documents I need to access.
Anwsers to the Problem Unable to open Office 2010 or any associated documents
Boot in Safe Mode:
- Open Run command as previously described
- Type MSConfig
- Click on Boot tab
- Tick Safe boot in Boot option
- Select Network
- Click Apply and OK
- Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.
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