Problem with up and down directional buttons
I'm not sure if this is a software problem or a hardware problem but this is what happens: i'm using a lenovo y550, and everytime i'm surfing the net or even just typing a document in MS Word, the up and down directional keys usually never work (for scrolling
up/down the page/document).
When they work, it is quite rare, and it usually works only once or twice.
Solutions to the Problem Problem with up and down directional buttons
Did Win7 come preinstalled on your laptop or did you install it yourself? If you installed Win7 yourself, either clean or as an upgrade, did you remember to install all the Win7 drivers and utilities for your laptop? If not, that's your next step.
them from Lenovo's website.
If Win7 came preinstalled then this is probably a hardware issue.
Contact Lenovo tech support for repair/replacement.
MS-MVP - Elephant Boy Computers - Don't Panic!
In this method we will try to Boot in Safe mode with Networking and see if the error still persists.
- Search "MSCONFIG" and Open.
- Click on Boot Tab
- Tick Safe Boot in Boot Option
- Select Network.
- Click Apply and OK.
- Reboot your System.
Another Safe way to Repair the Problem: Problem with up and down directional buttons:
How to Fix Problem with up and down directional buttons with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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