Monday, September 26, 2016

Troubleshoot:dell inspiron crashes - problems operating IE and volume

dell inspiron crashes - problems operating IE and volume

iv just bought my wireless lap top on windows 7 in may,and its started crashing mostly at night cant do anything with it ,but turn it off and on again.
im having problems with internet explorer not being able to connect all the time and the volumne button
,when i press it ,it does nothing then goes off on its own to the highest level.any one any ideas,im a novice  and teaching myself..

Solutions to the Problem dell inspiron crashes - problems operating IE and volume

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Hi dawn rogers,
Provide us the error message with the error code you receive when the system crash.
To get the information follow the below steps:
a.     Click on start
b.     Right click on computer
c.      Select properties
d.     Click on advanced system settings
e.     In system properties, under Advanced tab, below startup and recovery
f.       Click on settings and below system failure
g.     Uncheck the option “Automatically restart”
As you mention that the computer crashes during nights, do you observe this happening when working with any particular program or application?
With the issue with unable to connect to internet: Do you receive any error message when you try connecting to internet?
Meanwhile, you may try booting the computer in clean boot and check the results.
Below link will help you in booting the computer in clean boot:
If the issue does not persist you may continue with step 2 from the above link.
Make sure you reset the computer to normal mode from step 7.
Samhrutha G S - Microsoft Support.
Visit our  Microsoft Answers Feedback Forum and let us know what you think.

Note: It is recommended that you back up your files and folders before attempting this step:

  • Move the mouse cursor over to the upper right side of the screen.
  • A menu will pop up on the left. Click on the "Settings" feature on the menu.
  • On the Settings window, click on the "Change PC settings."
  • Now, left click on the "Update and recovery" feature.
  • For the next step, left click on the "Recovery" feature.
  • There is an option here saying "Refresh your PC without affecting your files." There, left click on the "Get started" button.
  • Now, follow the instructions on the screen to finish the Refresh process.
  • After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  • Check again to see if the error dell inspiron crashes - problems operating IE and volume has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

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1. You can Download SmartPCFixer here. Install it on your system. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be repaired.

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