How to Fix - Creating a User in Windows 8.1 Problems?

Creating a User in Windows 8.1 Problems

I am trying to create an additional user for my wife on my Laptop that is currently running windows 8.1
She is using her outlook.com email account and we set it up fine in my account.

When I log out and login to her new account it will start loading and then it will have a please wait screen.
The screen never changes and seems to be frozen in the creating profile stage of logging in.
We have tried deleting it and trying it again with
the same result, we have also tried creating an new account with another one of my emails with the same result.

I am currently running Intel Core I7, I have not made any changes to the computer.

In CMD I have ran a : sfc /scannow  and it did not find any integrity violations.

When computer is booted in safe mode I am able to login to her new account with no problems.

Let me know if you have any suggestions thanks!
Much appreciated,
-Tyler

Anwsers to the Problem Creating a User in Windows 8.1 Problems

Download Error Fixer (Free)

Run CHKDSK

• Go to the Start button.
• In the Search box, type "cmd" (without quotes) and press Enter.
• At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
• Reboot your computer.

Another Safe way to Repair the Problem: Creating a User in Windows 8.1 Problems:

How to Fix Creating a User in Windows 8.1 Problems with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will perform a scan for your computer. The errors will be shown in the list.

2. After the scan is finished, you can see the errors and problems which need to be fixed.

3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.

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