Monday, April 18, 2016

Troubleshooting:After Windows 7 upgrade IE freezes and computer has to be restarted.

After Windows 7 upgrade IE freezes and computer has to be restarted.

I upgraded my computer from Windows Vista 64-bit to Windows 7.  Now when I use the computer - basic home finance and internet - it locks up (freezes) and I have to CTRL+ALT+DEL to get to Task Manager, or if that fails shut down the machine and reboot. 
I'm not accessing anything complex, mainly Hotmail, Facebook and my business internet site.

Anwsers to the Problem After Windows 7 upgrade IE freezes and computer has to be restarted.

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Hi hermkay,
Computer may freeze up due to software or hardware incompatibility/corruption, so I would suggest you to download and install the latest drivers for your devices whenever we go on for a new Operating System.
If the issue is only with the Internet explorer, I would suggest you to try the following steps.
Method I
Click Start, and then type Internet Explorer in the Start Search box.
Click Internet Explorer (No Add-Ons).
Internet Explorer opens without add-ons, toolbars, or plug-ins.
Additional information:
Method II
Note:  By resetting internet explorer you will lose Temporary internet files, cookies, History.
Close any Internet Explorer or Windows Explorer windows that are currently open.
Open Internet Explorer by clicking the Start button, and then clicking
Internet Explorer.

Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and In Private Filtering data.
In the Reset Internet Explorer Settings dialog box, click
When Internet Explorer finishes applying default settings, click Close, and then click
Close Internet Explorer.
Your changes will take effect the next time you open Internet Explorer.
For more information please follow the link:  How to reset Internet Explorer settings
If the issue is with other applications as well, I would suggest you to boot the computer in safe mode with networking and check the status.
1.    Restart your computer if it is powered on.
2.     Tap the F8 key after your computer initially powers on.
3.     Once you see the Advanced Boot Options menu you can stop tapping.
4.     Use the up/down arrow keys to highlight your selection.
5.     Select Safe Mode with networking and press Enter.
6.     You should see drivers loading, and then please wait.
7.     You should then be at the Welcome Screen.
8.     Logon to your computer using an account with Administrator privileges.
I would suggest you to check if you are facing the problem still, if it’s working fine in safe mode with networking then revert back for further troubleshooting.
Note: Don’t forget to put the computer back to normal mode.

Hope this helps.
Let us know the results.
Thanks & Regards,
Vijay B – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think

Windows Restore - Totally Fix All Errors including After Windows 7 upgrade IE freezes and computer has to be restarted.

  • Click on the Start button on the Taskbar.
  • Type "System Restore" (without quotes) in the Search box and hit Enter or,
  • Click on System Restore (when you see System Restore pop up  in the list of search results).
  • Make sure the "Recommended restore" radio button is checked on the restore utility window.
  • Click on Next and follow the instructions given.

Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:

Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.

Once completed, click Next and follow the instructions given.

Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.

Another Safe way to Repair the Problem: After Windows 7 upgrade IE freezes and computer has to be restarted.:

How to Fix After Windows 7 upgrade IE freezes and computer has to be restarted. with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your system.  Open it, and it will perform a scan for your system. The errors will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.

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