Wednesday, July 6, 2016

Troubleshooting:Backup fails with error code 0x80700B Error

Backup fails with error code 0x80700B

I have upgraded my system from Windows 7 to Windows 8.
The backup to an additional internal hard disk however keeps failing with the error code 0x800700B.

Frank

Keys to the Problem Backup fails with error code 0x80700B

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Hi,
Thank you for posting in Microsoft community!
You've reached the right forum for your question.
As I understand, you receive error 0x80700B during backup.
I would suggest you to follow the troubleshooting steps to check if it helps.
Did you make any changes on the computer prior to the issue?
 
Method 1:
The error might have occurred if the services related to Windows backup might have been disable, you may try restarting the service, follow the steps below:

a.
Press Windows Key + R, type services.msc, hit Enter.

b.
Right click on the Service.

c.
Click on Properties.

d.
Select the Startup Type to Manual.

e.
Click OK.

f.
Now repeat the same for Windows Backup service.
 
Method 2:
If the issue persists, then I suggest that you run the chkdsk which repairs the chkdsk errors, follow the steps below:

Follow the steps to check disk for errors.
a) Move the mouse pointer to bottom left of the screen where you see preview of start menu and Right-click to bring up a list of Windows settings.
b) Click on ‘Command Prompt (Admin)’ to bring up elevated command prompt.Note: Click ‘Yes’ if it prompts for permission.
c) In the command prompt, type ‘chkdsk /r’ and press Enter.
Answer Y when ‘chkdsk’asks you if you want to check the drive next time computer boots (restarts).
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

Method 3:
Now when you try to perform backup, I recommend that you may try disabling the security software temporarily on the computer and perform a backup, make sure to enable the security software back on the computer.

NOTE: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to install other software, you should re-enable it as soon
as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks

Please reply with the results.
I would be glad to assist you further.

  • Download the Microsoft Windows ISO (installation device) from the following website:
  • http://www.microsoft.com/en-us/software-download/windows10
  • Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
  • Extract the ISO file to a separate USB device or burn the program to a compact disc.
  • Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

Another Safe way to Fix the Problem: Backup fails with error code 0x80700B:

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