Black screen and restoring to factory settings
I have not had any problems with my computer until now.
I turned it on today, gave me an opinion to start windows normally or start windows recovery.
If I start up normally it will restart itself and give me this message again, if I start windows recovery
there will be a loading bar at the bottom and then a black screen with only my cursor I can move.
I can't alt+ctrl+dlt or start it in safety mode, won't work.
I am so done that I am just going return it back to factory settings.
I don't have a disk to do that.
I have pressed f8 in the start up and pressed restore computer but then a menu won't come up to let me select factory settings.
I just wana turn it back to factory settings...
I have no idea what to do.
I need help:(
Keys to the Problem Black screen and restoring to factory settings
If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.
Another Safe way to Repair the Problem: Black screen and restoring to factory settings:
How to Fix Black screen and restoring to factory settings with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will perform a scan for your system. The errors will be shown in the list.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.
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